Issue Tracking
Structured and accountable management of design issues for effective BIM coordination.
Managing and resolving design issues quickly is essential for BIM coordination. Our issue tracking workflows ensure that problems are identified, documented, assigned, and closed in a structured and accountable way.
By implementing robust issue management processes, we create transparency and accountability in the resolution of design conflicts, accelerating decision-making and improving project outcomes.

How We Do It
- Specialized Tools - We use industry-leading tools like BIM 360 Issues, Navisworks Clash Detective, and custom dashboards to manage the issue tracking process.
- Clear Responsibility - We assign clear responsibility for each issue and set realistic resolution deadlines to ensure accountability throughout the process.
- Status Monitoring - We track status updates and verify changes in federated models to ensure issues are properly resolved and documented.
- Comprehensive Reporting - We generate detailed issue logs and reports for coordination meetings that provide stakeholders with clear visibility into the status of all project issues.
The Issue Tracking Process
Issue Identification
We identify design issues through clash detection, model review, or stakeholder input, capturing all relevant details for proper documentation.
Issue Documentation
We document each issue with screenshots, precise locations, affected elements, and clear descriptions to ensure complete understanding of the problem.
Assignment & Prioritization
We assign issues to responsible team members, set deadlines, and prioritize based on impact level and project schedule requirements.
Progress Tracking
We monitor resolution progress, facilitate communication between disciplines, and update status as issues move through the resolution workflow.
Verification & Closure
We verify that issues have been properly resolved in updated models, document the solutions, and formally close the issues in tracking systems.
Why It Matters
Design Transparency
Structured issue tracking provides complete transparency in the design problem resolution process, ensuring nothing falls through the cracks.
Accelerated Resolution
Clear accountability and structured workflows lead to faster closure rates and more efficient resolution of coordination issues.
Single Source of Truth
Centralized issue tracking creates a definitive record of all clash and coordination management activities throughout the project.
Enhanced Communication
Formalized issue tracking improves communication across teams, reducing misunderstandings and creating clear expectations.
Issue Management Tools
We utilize a range of specialized tools to manage the issue tracking process effectively:
BIM 360 Issues
Cloud-based issue tracking that enables real-time collaboration, custom issue types, and comprehensive reporting capabilities.
Navisworks Clash Detective
Advanced clash management with built-in issue tracking, status reporting, and clash grouping functionality.
Custom Dashboards
Proprietary dashboards that provide visual tracking of issue status, resolution metrics, and accountability monitoring.
Issue Tracking Databases
Structured databases that maintain comprehensive records of all project issues, resolution steps, and verification results.

Related Services
Streamline Your Issue Resolution
Don't let design conflicts delay your project. Contact us to implement structured issue tracking that will keep your BIM coordination process on track.